![]() ![]() Others are assisted to implement the chosen solution Others are assisted to devise and evaluate alternative options and/or strategiesĦ.4. Others are assisted to investigate the problemĦ.3. Others are assisted to anticipate or identify the indicators of a problemĦ.2. The effectiveness of the solution is reported to the workgroup or designated personsĦ.Ěssist others to identify, clarify and resolve problems in the workplaceĦ.1. The chosen solution is evaluated against the determined criteriaĥ.3.ğollow-up procedures are implemented by investigating things that have gone wrong and developing contingency arrangementsĥ.4. The chosen solution is implemented within available timeframeĥ.Ğvaluate and report on effectiveness of solutions and outcomesĥ.1.Ĝriteria are established to determine if chosen solutions resolve the problemĥ.2. Strengths and weaknesses of each option and/or strategy are considered against determined criteriaģ.5.Ěn implementation strategy is prepared and presented to designated persons for approvalĤ.1. Options and/or strategies are identified or devisedģ.3. Relevant and irrelevant components of the problem are distinguished, within the available timeframeģ.ĝetermine criteria for optimal solutionģ.1.Ĝriteria for the desired solution are definedģ.2. Information and evidence is gathered from a variety of sourcesĢ.2.Ě detailed analysis of the information is prepared, listing all optionsĢ.3. Signs of problems are identified and/or anticipatedĢ.1. Assessment of performance is to be consistent with the evidence guide.ġ.1. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Performance criteria describe the performance needed to demonstrate achievement of the element. This unit provides a process to apply when addressing a problem and has application throughout the automotive industryĮlements and Performance Criteria Pre-ContentĮlements describe the essential outcomes of a unit of competency. This unit of competency covers the competence to identify and clarify the nature of problems, decide on the best solution, implement and evaluate solutions and assist others to identify and resolve problems. MSA40710 - Certificate IV in Recreational Vehicle and Accessories RetailingĬertificate IV in Recreational Vehicle and Accessories Retailing Title Sort Table listing Qualifications that include this unit by the Title columnĪUR21105 - Certificate II in Automotive SalesĪUR20105 - Certificate II in Automotive AdministrationĬertificate II in Automotive AdministrationĪUR30105 - Certificate III in Automotive AdministrationĬertificate III in Automotive AdministrationĪUR31005 - Certificate III in Automotive SalesĪUR20905 - Certificate II in Automotive Vehicle BodyĬertificate II in Automotive Vehicle Body ![]() Code Sort Table listing Qualifications that include this unit by the Code column
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